Terms of Service

description 1. Preamble

These Terms of Service govern the use of the siMangia? platform (hereinafter “Service”), provided by siMangia? di Claudio Di Bartolo, P.IVA 02172370856 (hereinafter “Provider”). Access to and use of the Service implies full acceptance of these terms.

workspace_premium 2. Service Description

siMangia? is a SaaS (Software as a Service) platform for restaurant management that includes: reservation management with dynamic tables, AI voice assistant for telephone bookings, management dashboard, customer CRM, and analytics tools. The Service is provided in cloud mode and accessible via web browser.

payments 3. Subscription and Payments

Access to the Service is through a monthly or annual subscription. The pricing conditions are as follows:

• chevron_right Zero commissions — no cost per individual booking received
• chevron_right The subscription fee is listed in the price list available on the website
• chevron_right Payments are made in advance and are non-refundable, unless otherwise required by law
• chevron_right The Provider reserves the right to modify prices with 30 days' notice

cancel 4. Cancellation and Withdrawal

The Client may cancel the subscription at any time with a minimum notice of 1 month before the renewal date. Cancellation must be communicated via email to [email protected] or through the appropriate function in the dashboard. At the end of the subscription period, access to the Service will be deactivated and data will be retained for 90 days, during which the Client may request its export.

verified_user 5. Intellectual Property

All intellectual property rights relating to the siMangia? platform, including software, algorithms, design, trademarks and content, are the exclusive property of the Provider. The Client acquires only a non-exclusive, non-transferable right to use the Service for the duration of the subscription. Any reproduction, modification, decompilation or reverse engineering of the software is prohibited.

person 6. Client Obligations

The Client agrees to:

• chevron_right Use the Service in compliance with applicable laws and these Terms
• chevron_right Keep their access credentials confidential
• chevron_right Not use the Service for unlawful or unauthorized purposes
• chevron_right Promptly inform the Provider of any security breaches

warning 7. Limitation of Liability

The Provider is committed to ensuring Service continuity with 99.9% uptime. However, the Provider is not liable for direct or indirect damages resulting from service interruptions due to force majeure, scheduled maintenance (communicated with at least 24 hours' notice), third-party malfunctions, or improper use of the Service by the Client. The Provider's maximum liability is limited to the subscription amount paid by the Client in the 12 months preceding the damaging event.

gavel 8. Applicable Law and Jurisdiction

These Terms are governed by Italian law. For any dispute arising from the interpretation or execution of these Terms, the court of the Provider's jurisdiction shall have exclusive competence, unless otherwise provided by mandatory consumer protection laws.

edit_note 9. Amendments to Terms

The Provider reserves the right to amend these Terms at any time. Changes will be communicated via email and/or through a notice in the dashboard with at least 30 days' advance notice. Continued use of the Service after the changes take effect constitutes acceptance of the same.