Privacy Policy

business 1. Data Controller

The Data Controller for personal data processing is Claudio Di Bartolo — Sole Proprietorship, under the brand siMangia?, P.IVA 02172370856, based in Italy.

For any privacy-related inquiries, you may contact the Data Protection Officer (DPO) at: [email protected]

database 2. Personal Data Collected

Through the booking form and the platform, we collect the following personal data:

• chevron_right First and last name — to identify the customer and the reservation
• chevron_right Email address — to send booking confirmations and service communications
• chevron_right Phone number — for reservation-related contact and AI Voice service
• chevron_right Browsing data — IP address, browser type, session data (via cookies)

target 3. Purpose of Processing

Personal data is processed for the following purposes:

• chevron_right Management of reservations and provision of the service
• chevron_right Sending confirmations, reminders and service communications via email
• chevron_right Voice processing via AI for telephone reservations
• chevron_right Statistical analysis and service improvement
• chevron_right Compliance with legal obligations

gavel 4. Legal Basis

The processing of personal data is based on: performance of the service contract (Art. 6(1)(b) GDPR), consent of the data subject for promotional communications (Art. 6(1)(a) GDPR), legitimate interest of the controller for analysis and service improvement (Art. 6(1)(f) GDPR), and compliance with legal obligations (Art. 6(1)(c) GDPR).

cookie 5. Cookies

The website uses technical cookies necessary for operation, analytical cookies to understand platform usage, and preference cookies to store user settings. For more details, please refer to our Cookie Policy.

share 6. Third Parties

Personal data may be shared with the following third parties, exclusively for the purposes stated above:

• chevron_right Resend — for sending transactional emails (booking confirmations, reminders)

schedule 7. Retention Period

Personal data is retained for a maximum period of 24 months from the date of the last interaction with the service. After this period, data is deleted or anonymized, unless legal obligations require longer retention.

shield_person 8. Data Subject Rights

Under Articles 15-22 of the GDPR, data subjects have the right to:

• chevron_right Access — obtain confirmation of processing and a copy of your data
• chevron_right Rectification — correct inaccurate or incomplete data
• chevron_right Erasure — request deletion of your personal data
• chevron_right Portability — receive your data in a structured and readable format
• chevron_right Objection — object to processing on legitimate grounds
• chevron_right Restriction — request restriction of processing

To exercise your rights, write to [email protected]. You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali).